Maintenance Completion Notice 0715

Dear Metalpha users,

Thank you for your patience! We are glad to announce that the system maintenance has been completed, and please update the Metalpha App to the latest version.

What’s new?

Metalpha Official Website:

  • The re-design of the official website and optimized the subsite of each web.
  • Added news media coverage and the latest news announcements sectors.
  • Added talent recruitment section with URL linked to Linkedin.
  • A new subscription window to follow Metalpha weekly reports, industry information, etc.

Metalpha Application:

  • KYC certification adds the function of taking and uploading selfies simultaneously.
  • The optimization of the back-end accounting system, with an accounting risk control system for immediate reconciliation, provides clearer information with regard to cash flow and assets changes.
  • Multiple system security guarantees the safety of crypto assets.
  • Add Metalpha billing service, which provides convenience for customers to view asset and investment records easily.

Please note the impacts:

  • Change the customer’s deposit wallet address, please confirm the receiving address, and then deposit your assets in.
  • The customer’s investing history and redemption records will be sent by mail in the form of Metalpha billings, and the platform will still retain the investment records offline.
  • The client’s asset information and investing products will be displayed normally in the new version of the app.
  • The new system backend has been updated to better control accounting operational risks with immediate reconciliation, which has ensured the safety of your crypto assets.

If you have any suggestions or questions, you can select “Online Customer Service” in the Metalpha App for feedback, or send an email to support@metalpha.finance.

Best regards,

Metalpha Operation Team

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